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    on the accomplishment of csc assignment, employees hone their cultural and __________ literacy.

    the csc idea is to instill _____________ and leadership skills for less-structured, erse business environment and cultures.

    csc represents not only cutting-edge career training, but also a major advance in the practice of ___________.

    corporate social responsibility is no longer viewed as __________________, but an investment that brings financial returns.

    the alignment of charitable giving with business strategy, company skills and market needs is called ____________.

    one example of companies building a growth platform through the practice of csr is ______________.

    pro bono is a latin phrase for __________ undertaken voluntarily and without payment.

    the potential drawback of this investment __________ is that it is exclusive in the u.s. when many believe international ersification is helpful.

    __________ is the process of designing, launching and running a new business, which is often initially a all business.

    trust is the foundation of the bbc ________; we are independent, impartial and honest.

    code of conduct is a set of rules outlining the social norms, religious rules and responsibilities of, and or proper practices for, an inidual. in chinese, code of conduct is _________.

    participants in ibm's csc assignment are all teams of excellent employees to help communities worldwide address challenges.

    csc assignment's initial aim was to develop the skills and experience to succeed as new global leaders.

    the statement “in the past, business was only responsible to shareholders” means companies are set up to fulfill investors' business and societal plans.

    values-based regulation must be placed ahead of legal compliance when companies integrate csr into core business strategy.

    if you're looking to boost customer satisfaction, one of the most promising places to start is____________.

    it is believed that increased satisfaction has a (an) ____impact on consumer spending, cash flow, and business performance.

    problems with service had a much______ than problems with the products themselves on customers’ likelihood to recommend a brand.

    customer service calls involve direct interaction between ______.

    one possibility she is seriously considering is to introduce a line of sorbets based on exotic fruits like kiwi and mango and that use low-calorie sweeteners. what does the underlined word "exotic" probably mean?

    the stakes are high. what does the underlined word " stakes " probably mean?

    overall, ice cream sales in the u.s.have declined 1 to 2 percent in recent years, except for haagen-dazs and a few other super premium producers.

    the decline in sales growth of super premium ice cream in the u.s. since the early 1990s is due to competition among ice cream producers.

    frozen yogurt sales have declined rapidly for a long time because many people didn’t like the tart taste.

    “dessert junkies” are those people with yearning for low-fat frozen yogurt and low-fat ice cream.

    the retail price of haagen-dazs is quite high when compared with other premium ice cream.

    many consumers believe that low fat mean low calorie.

    as people notice consistent quality differences, customers’ attitudes improve or deteriorate quite quickly.

    americans nowadays prefer low-fat ice creams rather than rich taste ice cream.

    the price in an export sales contract should be quoted in __________ .

    the term “______ exports of goods” means the trade value of exports which “have been adjusted for price changes".

    normally, a typical ____________ follows the pattern of prosperity, recession, depression, and recovery.

    “制造业是主要的受益者。” the underlined expression “受益者” is ________ in english.

    securities are stocks, shares, bonds, or other certificates that you buy in order to earn regular interest from them or to sell them later for a profit. the chinese version for “securities” is _________.

    the year 1978 ________ the reform and opening-up in china.

    the global credit markets see little risk in lending, suggesting a climate that will accommodate borrowing. "accommodate" here means _________.

    international trade is the exchange of goods and merchandise across international boundaries or territories.

    few nations of the world have the raw materials, climate, technology, and skilled labor needed to produce all the goods and services they may desire.

    attention to exports outweighs that to imports in america.

    devaluation of the us dollar makes the prices of foreign currencies and products less expensive to americans.

    the three pillars of u.s. economic growth this year have been housing construction, business outlays for new buildings and equipment, and exports.

    according to the case-study reading, the strong growth in economies overseas is not driven by their exports to america but by their own domestic demand.

    and the timing is especially favorable when the u.s. exporters can use the extra support of globalization.

    european countries together with japan account for about half of all u.s. exports.

    you shouldn't the exercise equipment while others are waiting to use it.

    the museum is annually by funds from several major corporations.

    when parents of marginalized, poor students try to around the harsh rules and requirements, they are often investigated, tried, and punished with strict prejudice.

    the economy slumped, nascar struggled to find ways to keep its long races interesting, and some of the sport's more stars began moving to the sidelines.

    the proposal to establish a joint venture was accepted with ______ approval.

    if you pay by credit card, you have to _____ the transaction by signing a pay slip.

    when an employee is aware that his expertise and experiences are appreciated by his company and his fellow workers, he is able to _____ even more closely with the company.

    the yen _______ yesterday, falling from $114 to $115 against the dollar.

    the exporter didn't receive payment for his goods because the buyer ______.

    凭借先进的生产技术,他们得以占据竞争优势。the underlined phrase “竞争优势” is ________ in english.

    choice and migration of position have reflected enterprise's dynamic resource distribution idea and the goal of maximized value in long-term. in chinese, resource distribution is _________.

    monopoly means that a monopolistic activity or right that is concentrated in a certain sphere.

    the monopolies in area of energy are benign, and so it's unnecessary for the government to eliminate them.

    the mistake of ibm, a compe of microsoft, was that it licensed at “microsoft” the primitive operating system and did not stipulate for own exclusive rights.

    the most obvious solution to monopoly would be the diemberment.

    if a company continues to support fully funded pension plans, which category will it likely fall into?

    soft returns delivered by an effective benefits program include a sense of meeting obligations and goodwill and ?

    which statements best describes the company that spends more money to fund its benefits programs than its compes?

    employee benefits represent an investment from which companies derive value, and it should be managed in line with an overall business strategy rather than written off as an .

    a (an) is a fixed or variable sum of that a company pays to its sales force, in an attempt to motivate personnel and spur revenues.

    survey participants their approach to employee benefits into one of four profiles.

    长期不遗余力地致力于全额资助退休金计划的企业很可能属于这个种类。 the underlined phrase “退休金计划” is ________ in english.

    to create a benefits package that delivers soft and hard returns to employees, a corporate requires a paradigm shift in such areas as .

    the ways that employers can use to address the financial security of employees include .

    employees that place a heavy emphasis on the and of their benefits programs and regard them as key competitive differentiators are characterized as progressive.

    smaller businesses with just one or two locations and those in the manufacturing industry that employ a high proportion of hourly workers are two types of employers that frequently fit the standard profile.

    a holistic approach to employee benefits contributes to employee engagement and satisfaction.

    according to metlife’s study, 82% of emploees believe work/life programs would improve retention.

    the most critical step in establishing a high-quality benefits experience is effective communication.

    many apps can streamline and make your travels easier as well as save you money on flights and hotels. here the underlined word "streamline" means _________.

    experts agree that _________ are the crucial factor in compelling presentations.

    whic one is not the characteristic of communication __________ according to the definition of communication:

    what is the most important skill that the employers seek according to the survey reported by forbes magazine in 2015 ____________.

    what is the benefit of speaking slowly? ___________ .

    which of the following non-verbal behavior is the most important in a presentation according to anderson in the additional reading material?_________

    we always do thorough market research before we price our product so that our price would be proper for our target customers and competitive in the market. in chinese, the underlined word “price” is _________.

    which of the following statements is/are true of slides?___________

    being nervous in a presentation ___________.

    noise in the communication process model can be both external and internal. which of the following is/are example(s) of internal noise?_______.

    there are ten components in the communication process model, i.e., sender, encoding, message, channel, decoding, receiver, response, feedback, noise and context.

    there are two kinds of noises: the external and internal noise.

    the context does not matter in the communication process as long as the message is passed on to the receiver successfully.

    customer base are the group of customers who repeatedly purchase the goods or services of the business.

    product lines are usually created by a company as a marketing strategy to attract new customers to buy a brand.

    the sales of a particular company in a market, expressed as a percentage of the total sales is called .

    online chat is a way of communicating by sending text messages to people in the same chat-room real-time.

    which one is not the reason that some people think it convenient to shop online?

    the online stores

    e-commerce has witnessed a growth all over the world these years.

    letters are usually delivered by a postman whereas e-mails are sent through .

    the popular chinese name for a search engine is

    to snag new customers and keep the old ones remembering you vividly, seriously plan to launch a newsletter, and send it to all prospects and customers on a basis.

    a computer is someone who tries to break into computer systems, especially in order to get secret information.

    users can transfer data from a computer an iphone with a click of the mouse.

    if you plan to collect sensitive from your customers, you should use security systems like ssl.

    which of the following statements is true?

    there is a wide variety of products available to buy on the internet. there are lots of bargains in shops in the run up to different festivals to encourage people of shopping online to spend more money.

    the more popular internet shopping becomes, the more people worry about the security.

    amazon is criticized for alienating suppliers, content partners and publishers while alibaba have a different focus. alibaba helps all businesses, which makes it stand in stark contrast to amazon.

    the quality of the customer service of southwest airlines is ensured through the efforts made by _____________.

    the concept ___________ explains the close relationship between providing quality customer service and achieving impressive profits.

    the drawbacks of automated customer service might include ____________.

    the luxurious employee training offered by the four seasons hotels is called _________.

    how do you account for the company's alarmingly high staff__________?

    kids who develop affective and cognitive ________ form healthy relationships and argue less with their parents, research shows.

    we had a chance to consult and ________ our diplomatic efforts and approaches with france.

    __________difficulties, please do not hesitate to contact our customer service department.

    when you work at the__________, you should be prepared to deal with emergencies.

    the company decided to _______ a spanish manager as the president of the company.

    southwest airlines mailed gifts to passengers after the flight delay in order to settle customer complaints.

    most companies nowadays compete not only over product prices but more importantly on the quality of customer service.

    the model of homeshoring is often adopted to attract experienced and educated customer service employees due to its high flexibility and low commuting costs.

    the free product-loaner program created by cabela’s would not only perk up employees but also help them better empathize with the product issues that customers might have.

    customer service calls involve direct interaction between ______.

    the alignment of charitable giving with business strategy, company skills and market needs is called ______.

    the term “______ exports of goods” means the trade value of exports which “have been adjusted for price changes”.

    if a country has a negative balance of trade,___________.

    when parents of marginalized, poor students try to around the harsh rules and requirements, they are often investigated, tried, and punished with strict prejudice.

    if you pay by credit card, you have to _____ the transaction by signing a pay slip.

    the exporter didn’t receive payment for his goods because the buyer ______.

    body movement in a presentation should be __________.

    survey participants their approach to employee benefits into one of four profiles.

    generally speaking, the investors prefer to buy government bonds because the ________ on government bonds is/are higher than those on corporate bonds.

    what is not the characteristic of communication __________ according to the definition of communication:

    which of the following non-verbal behavior is the most important in a presentation according to anderson in the additional reading material?_________

    this overseas post requires constant __________ among southeast asian countries. are you willing to take it?

    many apps can streamline and make your travels easier as well as save your money on flights and hotels. the underlined word here means

    a computer is someone who tries to break into computer systems, especially in order to get secret information.

    the proposal to establish a joint venture was accepted with ______ approval.

    the quality of the customer service of southwest airlines is ensured through the efforts made by ______.

    low-quality customer service might lead to the ___________.

    in a department store when a gift _________ is exchanged it's stamped with the details of the store.

    how do you account for the company's alarmingly high staff__________?

    new employees must go through a period of ________ before they can be expected to understand their jobs.

    __________difficulties, please do not hesitate to contact our customer service department.

    if a company continues to support fully funded pension plans, which category will it likely fall into?

    problems with service had a much______ than problems with the products themselves on customers’ likelihood to recommend a brand.

    the sales of a particular company in a market, expressed as a percentage of the total sales is called .

    a is an outside company with whom your company has a business relationship.

    the concept ___________ explains the close relationship between providing quality customer service and achieving impressive profits.

    what is the benefit of speaking slowly? ___________ .

    the drawbacks of automated customer service might include ______.

    the year 1978 ________ the reforming and opening-up in china.

    to create a benefits package that delivers soft and hard returns to employees, a corporate requires a paradigm shift in such areas as .

    monopoly means a monopolistic activity or right that is concentrated in a certain sphere.

    the three pillars of u.s. economic growth this year have been housing construction, business outlays for new buildings and equipment, and exports.

    the core of employee benefits is health insurance and retirement plans.

    the monopolies in area of energy are benign, and so it’s unnecessary for the government to eliminate them.

    the most critical step in establishing a high-quality benefits experience is effective communication.

    smaller businesses with just one or two locations and those in the manufacturing industry that employ a high proportion of hourly workers are two types of employers that frequently fit the standard profile.

    there are ten components in the communication process model, i.e., sender, encoding, message, channel, decoding, receiver, response, feedback, noise and context.

    the context does not matter in the communication process as long as the message is passed on to the receiver successfully.

    there is a wide variety of products available to buy on the internet. there are lots of bargains in shops in the run up to different festivals to encourage people of shopping onlin to spend more money.

    values-based regulation must be placed ahead of legal compliance companies integrate csr into core business strategy.

    the decline in sales growth of super premium ice cream in the u.s. since the early 1990s is due to competition among ice cream producers.

    it is often more profitable for companies to attract new customers than to keep existing ones.

    changes in companies’ customer satisfaction scores are reflected in the complex value chains that ultimately affect quarterly profits and stock prices.

    the decline in sales growth of super premium ice cream in the u.s. since the early 1990s is due to competition among ice cream producers.

    field of experience or frame of reference refers to a person’s education and life experience.

    international trade is the exchange of goods and merchandise across international boundaries or territories.

    csc assignment’s initial aim was to develop the skills and experience to succeed as new global leaders.

    when the separately taken company proposes a new unique commodity on a sale, it can lower the prices in certain limits for some time.

    the statement “in the past, business was only responsible to shareholders” means companies are set up to fulfill investors’ business and societal plans.

    用移液器吸取液体时,应将按钮按至( )停点。

    分光光度计的“100%t/0abs”键是用于自动调整( )?

    配制好的试剂的标签应该包括哪些?

    使用移液器移液过程的正确顺序是( ) ①卸去吸头②吸液③容量设定④安装吸头⑤放液

    不能用于生物实验室试剂配制的水是()

    配制好的试剂装入试剂瓶后应该贴标签,标签应包含()

    使用电子天平前,应注意()

    用移液器吸取液体时,应将按钮按至第二停点。

    移液器使用完毕,应将移液器的量程调至最小值的刻度,使弹簧处于松弛状态以保护弹簧。

    测定高锰酸钾溶液吸收曲线时,每次改变分光光度计波长,必须重新调节仪器,使空白溶液吸收值a为0。

    高锰酸钾溶液对不同波长光吸收值大小是一样的。

    比尔定律指的是在一定的实验条件下,物质对光的吸收强度与物质的浓度成正比。

    配制试剂时,可以直接在容量瓶里溶解溶质。

    测定双縮脲反应产物浓度是在405nm波长下进行光吸收值测定。

    纸层析实验点样时每一个氨基酸需重复点样2-3次,即毛细管点样后冷风吹干,重复此操作2-3次。

    下列哪个不是蛋白质含量测定的方法?()

    蛋白质与双缩脲试剂发生双缩脲反应形成的双缩脲物质的颜色是()。

    测定双縮脲反应产物浓度是在( )波长下进行光吸收值测定。

    双缩脲反应是指双缩脲或者含肽键的物质可以和( )发生络合反应,生成有一定颜色的物质。

    双缩脲法测定蛋白质时,如果未知蛋白质样品反应溶液的od值超出标准曲线,可采取的措施是( )。

    下列哪个不是双缩脲法测定蛋白质浓度的原理( )。

    用纸层析分离鉴定氨基酸的实验中,需要多次使用电吹风加速实验的进行,请根据情况回答:在点样过程中,需要( )风加速样品干燥;在层析结束后,喷上显色液,需要( )风使氨基酸显色。

    氨基酸在本实验的展开剂中进行纸层析迁移率取决于( )。

    用双缩脲法测定蛋白质浓度时需要在37℃水浴中反应30 min是因为( )。

    可以通过双缩脲法测定蛋白质浓度的原理是( )。

    纸层析实验点样时每一个加样点需重复点样三次,若先连续点样三次再统一冷风吹干,会造成氨基酸斑点弥散、拖尾。

    纸层析实验必须带pe手套是因为人的手上可能会含有少量蛋白质,茚三酮显色时会留下指纹。

    本实验用铜试剂间接法测定还原糖含量中,下列哪些操作不会引入误差?

    滴定时以下哪一管的滴定体积是最大的()

    铜试剂溶液中的碘酸钾的作用是()

    提前终止标准样品的滴定会产生的误差是

    下列糖类哪些具有还原性:①淀粉②果糖③蔗糖④葡萄糖⑤麦芽糖⑥纤维素

    请写出铜试剂法测定还原糖时用硫代硫酸钠滴定到达终点的整个过程出现过的颜色()

    铜试剂间接法测定还原糖含量的实验中需要加入碘液来氧化氧化亚铜。

    本实验的铜试剂法也可以直接测定蔗糖含量。

    碱性铜试剂法测定还原糖是直接滴定法。

    在间接滴定法中氧化亚铜是二价铜离子被还原糖还原得到的。

    不会对样品测定粗脂肪产生误差的操作是( )。

    常用于索氏提取法的抽提溶剂是( )。

    索氏提取法测定粗脂肪含量常用乙醚作为提取溶剂是因为( )。

    索氏提取法样品用乙醚抽提后,抽提筒直接进行称重。

    索氏提取法只测定样品中甘油三酯的含量。

    盐析时最常用的中性盐是( )?

    以下哪个不是蛋白质分离纯化的基本步骤( )?

    在酶的分离纯化过程中,需要通过测定经每个纯化步骤得到的酶液的( )衡量该纯化步骤是否合适。

    在酶的分离纯化过程中,只有经纯化步骤得到的酶液比活力( )说明该纯化步骤有效。

    下列关于制备牡蛎碱性磷酸酶时需要将牡蛎加入提取缓冲液并用组织捣碎机进行匀浆的步骤说法错误的是( )。

    硫酸铵分级沉淀得到的碱性磷酸酶粗酶液需要用透析袋透析的目的是( )。

    测定碱性磷酸酶活力时要加入氢氧化钠的原因是( )。

    测定碱性磷酸酶活力时要加入碳酸钠缓冲液的原因是(a)。

    牡蛎碱性磷酸酶制备时使酶从细胞中释放出来的操作是( )。

    碱性磷酸酶在制备过程中需要低温操作的原因是(b、d)。

    可以通过水解对-硝基苯磷酸钠(pnpp)测定碱性磷酸酶活力的原理是( )。

    测定碱性磷酸酶活力时要设置空白管的目的是什么( )?

    本实验中碱性磷酸酶米氏常数的测定不需要( )

    本实验中碱性磷酸酶米氏常数的测定不需要( )。

    本实验中通过作图法测定碱性磷酸酶米氏常数( )。

    双倒数作图法测定碱性磷酸酶米氏常数,可以从1/[s]对1/v作图得到一条直线,km值可以从( )得到。

    本实验测定碱性磷酸酶的催化底物水解的反应速度是通过( )。

    在米氏常数测定的实验中,如果只有最低底物浓度下酶促反应得到的产物pnp的od测定值比实际值偏小,那么作图得到的米氏常数km值可能( )。

    本实验中测定每个底物浓度的碱性磷酸酶催化反应速度都需要做一个空白对照。

    本实验中测定每个底物浓度的碱性磷酸酶催化反应速度都需要做一个空白对照的原因是不同底物浓度下产物的生成量不同。

    以下关于sds-page的说法中,错误的是()

    在sds-page中,蛋白质的泳动速度只与什么因素有关?()

    电泳结果的胶图上大分子量蛋白的条带位置在小分量蛋白条带的()。

    在sds-page中,电泳支持物()是由单体()和交联剂在催化剂()和加速剂作用下,聚合而成的。( )

    在sds-page中,形成电泳的支持物的催化剂是()。

    sds-page中,分子量大的蛋白质泳动速度比分子量小的蛋白泳动速度大。

    sds-page的上样缓冲液呈蓝色是因为含有考马斯亮。

    sds-page的上样缓冲液含有蔗糖或者甘油是为了增加样品的比重。

    sds-page电泳过程中,蛋白质由于浓缩效应在浓缩胶中被压缩成极窄的条带;进入分离胶后,由于分子筛效应,不同蛋白质被分离开来。

    配制sds-page凝胶时,先配制下层浓缩胶,再配制上层分离胶。

    which of the following is not a volcanic relic landscape?

    where do landscape stones exist?

    what kind of agent does the sedimentation belong to?

    which of the following does not belong to the natural beauty of mountains?

    which of the following cultures is closely related to caves?

    which country has the most extensive danxia landform in the world?

    which province of china is lop nur located in?

    cold spring is the temperature below how many degrees celsius?

    which of the following options does not belong to the natural aesthetic characteristics of spring water?

    from the point of view of formation and lithology of waterfall formation, what are the main types of waterfalls?

    which of the following options does not reflect the natural beauty of the waterfall?

    which of the following is not the water source type of the lake?

    the attraction of geoscience landscape lies in the following value attributes:

    which of the following is not true about the formation of limestone cave landscape?

    the landscape of crustal movement includes horizontal movement, ascending and descending movement and ejection.

    earthquakes may form canyons and mountain landscapes.

    管理者的重点应该关注例行问题。

    霍桑实验重点研究了正式组织问题。

    命令链单一原则就是通常被管理者只能有一个领导直线下达命令。

    科学管理之父是泰勒。

    管理的四个职能是目标、计划、执行、控制

    学者丹尼尔·戈尔曼说,一个人的成功,iq的作用只占20%,其余80%是eq的因素,也就是如何做人的道理。

    孔雀型的人支配欲和控制力很强。

    爱屋及乌就是一种选择性知觉偏差。

    反求诸己是一种正确的归因方式。

    俗话说,人有七情六欲,这七情是:喜、怒、忧、思、愁、恐、惊

    有的领导认为:组织中存在压力是好事儿,有压力才有动力。

    pdca是个英文单位的缩写,分别是plan、do、clear、action

    霍兰德提出了人格—工作适配的五角模型。

    时间管理中,我们画出时间矩阵,要把重点关注在重要紧急的工作上。

    双赢思维是高效人士七个习惯中的重要一个。

    下列不属于领导的五类权力是: 1、法定权力 2、世袭权力 3、专家性权力 4、感召性权力

    下列不属于巴纳德概况的领导者的五种特质是: 1、活力 2、说服力 3、影响力 4、智力

    式人际关系有四大特征,有哪一项不是这四个特征之一: 1、官本位 2、面子法则 3、模糊文化 4、关系法则

    哪一项不属于奥尔德弗的erg理论: 1、生存需要 2、成长发展需要 3、自我实现需要 4、相互关系需要

    哪一项不属于麦克利兰成就需求理论: 1、公平需要 2、成就需要 3、权力需要 4、归属需要

    领导侧重做正确的事,管理侧重正确地做事。

    领导者和追随者是相互影响制约的关系。

    人讲究外圆内方,方是原则,是底线。

    对牛弹琴,不是牛的错,是弹琴人的错。

    信息发出者把信息传递出去的过程就是沟通。

    冲突都是有害的,对组织没有好处。

    保健因素和激励因素有的时候是相对的,某些情况下,看似保健因素也能产生很强的激励效果。

    重赏之下必有勇夫。

    沟通本质上是一个态度问题。

    人脉经营中,我们建议不要强行融入“圈子”

    下列哪一项不属于组织的特征: 1、目标 2、分工 3、文化 4、秩序

    下列哪一项不属于霍夫斯泰德文化差异理论: 1、权力距离 2、等级阶层 3、不确定性规避 4、个人主义—集体主义

    下列哪一项不属于五项修炼: 1、自我超越 2、与时俱进 3、心智模式改善 4、系统思考

    下列哪一项不属于战略管理过程: 1、战略分析 2、战略评估 3、战略决策 4、战略实施

    薪酬设计的模型包含: 1、person 2、position 3、performance 4、power

    组织管理成熟度模型中,简单级之上是: 1、持续改进级 2、标准级 3、精益级 4、战略级

    组织文化理论兴起于: 1、20世纪50年代 2、20世纪60年代 3、20世纪70年代 4、20世纪90年代

    相对于外部招聘,内部晋升的优点是: 1、选择余地大 2、消除本单位员工不满情绪 3、更快胜任工作 4、以上各项

    标杆管理的步骤不包括: 1、内部情况分析 2、竞争对手分析 3、组建标杆管理团队 4、采取改革行动

    平衡计分卡(bsc)没有对组织中哪一项进行了平衡: 1、短期目标与长期目标的平衡 2、内部与外部的平衡 3、财务指标与非财务指标的平衡 4、组织制度流程与人的平衡

    企业社会责任就是让企业多为社会做慈善。

    全面质量管理的八项原则第一项就是以顾客为关注焦点。

    项目是一项有明确的开始和结束时间的临时活动。

    不求所有,但求所用是基于通用性人才考虑的。

    平衡计分卡理论的提出者是卡普兰和诺顿。

    先有工作后有目标。

    统一指挥要求任何的上级不能越级检查工作,但可以越级指挥。

    “理解,执行;不理解,执行中理解”,这是在管理活动中具有分权化倾向的管理者的表述。

    没有需要动机的员工,其行为是无法激励的。

    管理幅度是是指一位主管人员所能直接有效地管辖的下级人数。

    kpi思想来源于“二八原理”

    比、学、赶、超形象的概括出标杆管理的重要内涵。

    直线型组织结构适合规模小,任务不复杂的组织。

    无边界组织形式很难用传统的组织理论来分析。

    培训效果的评估往往是培训工作中最难以量化的。

    团队磨合期团队领导要尽快把团队制度规范定下来,以便大家更好的开展工作,而不是打乱仗。

    失败是成功之母,这句话是有条件的。

    虚拟团队往往是由于团队成员地域不统一,必须通过信息技术手段连接的团队。

    去中心化团队中领导的重要工作是做好服务工作。

    没有完美的个人,但有完美的团队。

    蓝海战略就是摆脱红海竞争,虚招企业发展的新空间。

    领导不可以把员工当成客户,这样管理关系就乱了。

    华为公司涉足汽车领域就是一种跨界融合。

    互联网思维的本质是平等、开放、参与、互动,企业更加注重的是用户体验,口碑效应,生态系统等。

    互联网时代是一个开放、透明的时代,封闭意味着被淘汰,开放、免费、共享是大势所趋。

    传统管理思想偏重“德治”,西方现代管理思想偏重“法治”。

    要想管理好企业,首先要管理好自己的家庭和家族;要想管理好自己的家庭和家族,先要修养自身的品性。

    “己欲立而立人,己欲达而达人”告诉我们如果自己想要有所作为,也要尽量让别人有所作为;如果自己想飞黄腾达,应该尽量让别人也飞黄腾达。

    危机的爆发往往使企业成为公众注目的焦点,如果企业的危机处理措施得当,就可以使企业化险为夷,转危为安,坏事变好事,提升企业形象,形成新的发展机遇。

    “事异则备变”是指管理者应该随着情况的不同改变采取的措施。

    “经济人”假设是(  )的理论基石。

    关于管理中的例外管理原则,以下哪种理解最为合适?

    巴纳德代表的是

    决策所遵循的原则是

    划分部门最普遍采用的一种划分方法为

    平衡计分卡理论的提出者是

    泰勒、法约尔、韦伯之所以成为科学管理时代的三个最重要的代表人物,因为他们三人的理论都是以( )为核心的。

    《第五项修炼》的作者是管理( )

    德鲁克1954年在《管理的实践》一书中,第一次系统提出了( )的理论。

    韩非子说:“事因于世,而备适于事”符合西方管理学中( )理论

    组织生命周期理论将组织的发展划分为(  )

    下列哪些项目属于组织结构设计的关键要素

    事业部型结构的优点是

    企业社会责任金字塔理论指出,企业社会责任包括

    关于传统管理思想与现代西方管理思想的差异,下属表述正确的是

    职位所带来的领导权力有( )

    舒茨的人际需要理论包括

    薪酬设计的模型包括

    下列属于项目管理十大知识领域的是

    下列属于互联网 时代的思维是

    下列哪些属于情商的五个维度

    下列哪些属于知觉偏差

    《论语·卫灵公》中强调:“君子求诸己,小人求诸人”,后来形成的一个成语是反求诸己。

    矩阵式组织结构违反了管理学中的命令单一原则。

    戴明环的四个阶段为计划、执行、检查、处理。

    目标管理的英文是mbo

    绩效考核主要是人力资源部门的事情。

    有压力才有动力,所以管理者应尽量对员工施加压力。

    计划是控制的前提,计划越是明确、全面、完整、控制效果就越好。

    沟通的目的就是为了达成共识。

    “理解,执行;不理解,执行中理解”,这是在管理活动中具有分权化倾向的管理者的表述。

    管理学反映了管理过程的客观规律性,具有显著的科学性。但是,管理过程中的诸多不确定因素使管理本身无法完全量化,故而只是一种不精确的科学。

    没有需要动机的员工,其行为是无法激励的。

    “三个和尚没水吃”的典故,反映了组织的低效方式,使得整体的力量反而削减。

    群体决策的过程是群体成员相互妥协并谋求意见一致的过程。

    对失败的正确认识,失败是成功之母;对成功的错误认识,成功是失败之母。

    领导者不一定是管理者,管理者也并不一定是领导者。两者既可以是合二为一的,也可以是相互分离的。

    组织变革是组织不得已的被动选择。

    非职权的影响力会随着职位的消除而消失。

    对一个特定组织来说,管理层次与管理跨度成反比,即管理跨度越宽,对应的管理层次越少。

    有人的地方就有冲突,冲突是无法避免的。

    危机管理的三个阶段为事前阶段、事中阶段、事后阶段。

    阿希实验是研究群体从众行为的实验。

    企业发展过程中要遵循“穷则独善其身,达则兼善天下”的指导原则,在企业还在为生计发愁的创业阶段,要守住法律和的底线;当企业功成名就、飞黄腾达之后,则要具备担当意识,具有“兼济天下”的胸怀。

    会计核算的基本前提不包括( )。

    下列各项中,属于资产的是( )。

    反映企业财务状况的会计要素是( )。

    下列项目中不属于所有者权益的是( )。

    “应收账款”账户的期初借方余额为80000元,本期贷方发生额为60000元,本期借方发生额为100000元,则期末余额为( )。

    在借贷记账法下,“借”表示( )。

    下列资产中不属于存货的有( )。

    期末,企业应将持有的交易性金融资产公允价值增值金额计入( )。

    在资产中,流动性最强的是( )。

    某企业的资产净利率为30%,若资产负债率为40%,则权益净利率为( )。

    采用加速折旧法对新购入的固定资产提取折旧,与采用年限平均法提取折旧相比,将( )。

    某企业出售一台设备(不考虑相关税金),原价160 000元,已提折旧45 000元,出售设备时发生各种清理费用3 000元,出售设备所得价款113 000元。该设备出售的资产处置收益为( )元。

    企业按规定计算应交下列( )时,不应列支“税金及附加”中。

    某企业由甲、乙、丙三位股东各出资100万元设立,几年后其所有者权益数额达到450万元,此时丁要求投资该企业,经协商丁愿出资160万元占有该企业25%的股份,则记入丁“实收资本”明细科目中的数额为( )万元。

    企业购买材料时支付的运杂费应列入( )。

    某企业年初未分配利润为160000元,当年实现净利润为320000元,该企业按净利润的10%提取法定盈余公积,按净利润的5%提取任意盈余公积,分配现金股利80000元。则该企业年末未分配利润为( )元。

    “本年利润”账户的借方余额表示( )。

    甲公司2020年5月主营业务收入50万元,主营业务成本40万元,管理费用5万元,公允价值变动收益5万元,投资收益6万元,其他综合收益4万元,所得税费用5万元。假定不考虑其他因素,甲公司2020年5月的营业利润为( )万元。

    下列各项中,不属于费用的是( )。

    下列不属于企业管理费用的是( )。

    资产负债表反映的是( )。

    物价上升时,能使外购材料的期末存货成本接近市价的存货计价方法是( )。

    为产品生产发生的费用应计入制造费用的有( )。

    下列各项指标中,可以反映企业短期偿债能力的是( )。

    下列选项中,属于盈余公积主要用途的是(  )。

    下列各项中,期末一定无余额的有( )。

    下列会计报表中,属于动态报表的有( )。

    关于权责发生制原则,下列说确的是( )。

    下列( )属于负债。

    计提固定资产折旧应考虑的因素有( )。

    下列项目中,属于非流动负债的有( )。

    企业在无形资产开发阶段发生的职工薪酬,可能计入的会计报表项目有(  )。

    以下各项中,应计入产品生产成本的有( )。

    企业的营业成本包括( )。

    下列属于企业的销售费用的是( )。

    下列在企业速动比率是0.8的情况下,不会引起该比率提高的经济业务是( )。

    可比性原则要求,企业采用的会计方法和程序,永远不得变更,以保证会计信息在不同会计期间可比。

    谨慎性原则要求,企业应合理预计可能发生的损失,不可预计未实现的收入和虚增利润。

    企业可以采用权责发生制或收付实现制进行确认、计量和报告。

    总资产周转率=流动资产周转率+非流动资产周转率

    期末库存商品少计,会使当期的营业利润少计。

    固定资产折旧方法的选择不但影响资产负债表中的资产总额,也影响利润表中的净利润。

    企业出售无形资产和出租无形资产取得的收益,均应作为其他业务收入。

    将于一年内到期的长期负债,按照规定,应在资产负债表中作为流动负债反映。

    实收资本、盈余公积、未分配利润又统称为留存收益。

    资产负债表主要根据账户的发生额填列。

    判断当流动资产小于流动负债时,说明部分长期资产是以流动负债作为资金来源的。

    企业一定期间的现金流量可分为经营活动的现金流量、投资活动的现金流量和筹资活动的现金流量。

    “各抒己见”体现了沟通者的哪种需求:

    关于沟通的说法,以下叙述中正确的是:

    以互动为核心的沟通,强调的是:

    如果发现一个组织中小道消息很多,而正事渠道的信息很少,意味着该组织:

    按照信息传递的方向,可分为单向和双向沟通,以下关于两种沟通方式的阐述,哪种说法是不正确的:

    人际沟通中会受到各种“噪音干扰”的影响,这里所指的“噪音干扰”可能来自于:

    管理沟通的目标是:

    以下5种面对冲突的沟通风格,哪一种是利于问题解决的:

    可以从以下哪些信号,判断对话是否陷入危机:

    营造安全感的技巧包括:

    当沟通的对方产生不安全感时,他们通常会表现出:

    沟通提高管理效率是达到企业目标的重要手段因此可以不惜一切代价。

    根据沟通的过程,有效的管理沟通应考虑七个方面的基本要素:听众、信息源、信息、目标、环境、媒介和反馈。

    在企业中当人们偏好非正式沟通时说明正式沟通出现了问题。

    管理沟通是围绕企业经营而进行的信息传递过程,与外界公众的交往不属于沟通。

    我们有张口说话就说明我没有进行沟通。

    设定沟通的目标,可以实现对沟通氛围的影响和行为的诱导。

    设定沟通的目标,可以为沟通提供理性、清晰的指引,从而匡正沟通行为。

    在管理沟通过程中,需要时刻检视自己的行为与目标之间差距。

    如果我们将对方沉默和暴力的表现,视为对方失去对话安全感的信号,将有利于我们保持头脑清醒。

    在沟通的双方的内心世界中,人知但不自知的区域是指哪一个?

    在与人进行“关键对话”时,可以:

    “都怪同事提出这样的坏主意,做砸了项目,还奚落我”你异常生气。 上述这种情况,你持有的信念可能是:

    下列关于“决定人们产生何种情绪的因素”,不正确的是:

    人际沟通四维度理论认为,任何一段信息,都包含下列维度的含义:

    无助益情绪,可能来源于:

    下列因素,可能对人们是否更加积极主动表达情绪产生影响:

    综合陈述法,包括以下技巧:

    有效倾听手段,包括:

    两个人从监牢的铁窗望出去,一个看到泥土,一个却看到了星星。这句名言是指环境不同对人的内心产生的影响不同

    一个人认为:得到别人的赞同,是生活中不可或缺的事,并且十分向往得到所有人的赞同。这可能会导致赞同的谬误。

    假如:你有一个舍友经常将几天前穿过的袜子不洗继续穿,并且衣服到处乱放。对此,你感到很生气,你认为:舍友应该知道我重视卫生,得要注意保持宿舍卫生才对。此时,你可能持有应该的谬误。

    你的同事最近多次迟到,导致你们合作的工作不能按时完成,同事做法使得你非常生气。此时,你可能持有因果论的谬误。

    “我的上级领导最近在任务分配工作中,多次将轻松的任务分配给a组,我认为这样的做法不公平,但是我还是保持沉默。因为这种做法有利于公司保持和谐的气氛。”这种做法你认为对吗?

    分享事实的经过,不会引起争议。

    下列哪一个不属于笔头沟通的原则:

    下列哪一项不属于笔头沟通的作用:

    在金字塔结构中,每一组的思想必须在逻辑上属于:

    金字塔结构中的思想观点必须遵循的原则是:

    金字塔的子结构包括:

    序言结构,包括( )要素。

    由于科技的发达,笔头沟通渐渐变得没有意义。

    文章的金字塔结构中,每一层次的观点必须是下一层思想观点的概括。

    在金字塔结构中,每一层次的思想观点必须符合逻辑顺序。

    在金字塔结构中,演绎逻辑可以用在较高的层级上。

    金字塔结构中,同一层次的子主题可以同时使用演绎和归纳的逻辑顺序。

    在金字塔结构的纵向方向上,各种思想观点与读者进行疑问/回答式的对话。

    在演讲开始部分,最好要讲明:

    演讲的沟通大纲包括以下要素:

    演讲的结构,包括:

    演讲包括以下几种类型:

    身体模式不会对情绪产生影响。

    演讲坡道的作用是捕获观众注意力。

    无论需要讨论多少事情,要将演讲内容分类,并且不超过三个类别。

    为了缓解演讲的紧张情绪,可以让大脑关注能激发积极情绪的事物。

    信息性演讲的目的是传达知识与见解。

    说服性演讲是塑造、强化、转变人们态度或行为的过程。

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